Privacy Policy - Nerve Alive
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Privacy Policies and Use of Information

This Privacy Policy outlines how Nerve Alive ("we" or "us") collects, uses, and manages your personal information when you visit our website www.nervealive.com (the "Site"). It details the types of information we collect from you during your online interaction with us and how we utilize that information. Please note that this policy does not apply to information gathered offline or through other means, such as phone, mail, or live events.

How We Collect and Use Information

Information We Collect:

We may collect and store personal information you provide while using the Site, such as:

  • Your name
  • Email address
  • Phone number

This information is submitted voluntarily by you during registration, quote requests, or when subscribing to our services.

Additionally, we may collect data that is generated automatically as you browse the Site, such as device information and connection data. We use cookies and similar technologies to improve your browsing experience and monitor site performance.

How We Use Your Information:

We use the information we collect to:

  • Provide product information and connect you with our services
  • Process your requests and respond to your inquiries
  • Send you information about products and services
  • Send you SMS/text messages only if you opt in to our text messaging program
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

Your Privacy Choices:

  • You can opt out of marketing communications at any time by contacting us
  • For SMS messages, you must actively opt in, and you can opt out by replying STOP
  • Please be cautious when sharing personal information in public forums or message boards on the Site

What Information We Collect

We may collect and store personal or other information that you voluntarily supply to us online while using the Site (e.g., while on the Site or in responding via email to a feature provided on the Site). The Site only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our messaging, attended one of our events, or have purchased one of our products.

The Site collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and e-mail address for registration or opt-in purposes and name, postal address, and credit card information when registering for our events or purchasing our products. All of this information is provided to us by you.

We also collect and store information that is generated automatically as you navigate online through the Site. For example, we may collect information about your computer's connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site.

We also may use a standard feature found in browser software called a "cookie" to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help us deliver advertisements, identify how many unique users visit us, and track user trends and patterns.

No Information Collected from Children

We will never knowingly collect any Personal Information from children under the age of 13. If we obtain actual knowledge that we have collected Personal Information about a child under the age of 13, that information will be immediately deleted from its database.

No Sensitive Medical Information is Collected

We do not collect information about past, present or potential future medical conditions or treatments.

Credit Card Information and Bank Account Information

We may, in certain instances, collect credit card number(s), bank account information and related information, when you place an order on our website. When the credit card or bank account information is submitted to us, such information is encrypted and is protected with SSL encryption software. We will use the credit card information or bank account information for purposes of processing and completing the transaction you requested. Such information will be disclosed to third parties as necessary to complete the requested purchase transaction.